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Security is important to me. How do you ensure the safety of my home and belongings?As a family owned and operated company, we understand the how much the family home and your assets mean to you. We ensure that every single staff member undertakes rigorous background checks. This includes national police checks; qualification checks to ensure qualifications are nationally accredited and employment background checks by our HR team.
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Are you insured in case someone hurts themselves on my property?Absolutely! We have public liability insurance for both commercial and residential cleaning. We ensure all our staff are looked after and trained in accordance with our strict workplace health and safety standards. All staff are covered by our work cover insurance in the event of injury.
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Oh no! I just had something come up and need to cancel, is there a way I can change or cancel my appointment?Sure thing! We know life happens, we can reschedule or cancel. We do have a 24-hour cancellation policy which forms part of our online booking policy. Just email our support team at info@probondcleaningservices.com to change or cancel.
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